(4.5 / 5)13+ Ratings

Eero Reviews

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4.5
13 Reviews
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About Eero

Eero.com is a website that offers award-winning Wi-Fi solutions designed to cover your whole home or business with fast, reliable, and secure internet. They offer a variety of products and services, including the new Eero Max 7 with Wi-Fi 7 technology and Eero for Business with advanced features.

One of the key offerings of Eero is their mesh Wi-Fi systems. These systems are designed to distribute Wi-Fi signals evenly throughout your home, eliminating dead zones and weak spots. They offer a range of systems, including the Eero 6+, Eero Pro 6E, and Eero Max 7, each offering different levels of speed and coverage.

In addition to their hardware, Eero also offers a subscription service called Eero Plus. This service adds additional features to Eero routers for a monthly or yearly fee. The features included in Eero Plus range from content filtering and ad blocking, to Wi-Fi scheduling and internet backup.

Eero also integrates with Amazon Alexa, allowing users to control some settings of the system using voice commands. This makes it a great choice for those looking to create a smart home environment.

To access your Eero subscription, manage your settings, and update your devices, you can sign in with your email or Amazon account on their website.

Please note that these features and benefits are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Eero Pros & Cons

Pros of Eero:

  • Easy Setup and Use: Eero systems are known for their user-friendly setup and control via the Eero app.
  • Consistent Speeds: They provide fast and consistent Wi-Fi speeds throughout the house, especially in larger homes.
  • Smart Home Integration: Eero supports smart home features like Matter and has a built-in Zigbee hub for seamless integration with smart devices.
  • Robust Coverage: Eero's true mesh technology dynamically routes devices to avoid drop-offs and optimizes performance over time.
  • Family Profiles: The app allows for the creation of family profiles, enabling parental controls and the ability to pause internet access for specific devices.

Cons of Eero:

  • Cost: Eero systems are generally more expensive than their competitors, making them less appealing to budget-conscious users.
  • Limited Ethernet Ports: The main unit has only one spare Ethernet jack, and add-on units lack Ethernet ports altogether.
  • Performance Limitations: Eero systems may not fully utilize gigabit speeds, especially in larger homes or with multiple devices.
  • Data Collection Concerns: Some users are concerned about the data Eero collects, including network data and personal information from the app.
  • Potential for Routing Issues: There have been reports of the system routing connections through the wrong extender, causing slight slowdowns.

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Eero Customer Reviews (13)

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Brandon Sturgill
Brandon Sturgill
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Jul 22, 2024
Saville Clément
Saville Clément
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Jul 21, 2024
Eagan Bolton
Eagan Bolton
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Jul 21, 2024
Movsar Bazhaev
Movsar Bazhaev
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Jul 20, 2024
Daniel Turner
Daniel Turner
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Jul 20, 2024
Rewien Krop
Rewien Krop
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Jul 20, 2024
Kian Buckley
Kian Buckley
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Jul 20, 2024
Samuel Rollins
Samuel Rollins
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Jul 19, 2024
Gabrielly Almeida
Gabrielly Almeida
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Jul 19, 2024
Lourdes Brown
Lourdes Brown
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Jul 17, 2024

Eero Customer’s Q&A

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Eero Features and Benefits

Eero.com offers a variety of features and benefits that make it an excellent choice for anyone looking to improve their home Wi-Fi network. Here are some key features and benefits:

  • Improved Internet Coverage and Reliability: Eero provides improved Wi-Fi coverage by creating a mesh network that distributes signals evenly throughout your home, eliminating dead zones and weak spots.

  • Simple Setup: Eero systems are designed for easy setup, making it user-friendly even for those who are not tech-savvy.

  • Multi-Admin Capabilities: Eero allows multiple administrators, making it easier to manage the network in a shared living situation.

  • Guest Networks: Eero allows the creation of guest networks, providing secure internet access for visitors without giving them access to the main network.

  • Smart Home Hub: Eero can act as a smart home hub, integrating with other smart devices in your home for a seamless smart home experience.

  • Amazon Alexa Integration: Eero can integrate with Amazon Alexa, allowing users to pause the internet, locate a connected device, and control a few settings of the system using voice commands.

  • Eero Plus Subscription: Eero Plus is a subscription service that adds additional features to Eero routers for a monthly or yearly fee. The features included in Eero Plus range from content filtering and ad blocking, to Wi-Fi scheduling and internet backup.

  • Historical Data: With Eero Plus, you can save your network usage information forever, including how much data is being used by each device on your network.

  • Ad Blocking: Eero Plus includes an Ad Blocking feature, which blocks some advertising networks and tracking systems at a network level across all devices on your Wi-Fi.

  • Advanced Security: Eero Plus includes Advanced Security, which helps keep your family safe from accidentally visiting known sites that could lead to phishing attacks and viruses.

Please note that these features and benefits are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Eero Pricing

Eero.com offers a variety of products and services with different pricing. Here are some details:

  • Eero Plus is a subscription service that provides advanced security features and expanded parental controls. The subscription fees are as follows:

    • US: $9.99 monthly / $99.99 yearly
    • Canada: $12.99 monthly / $129.99 yearly
    • Australia: A$15.99 monthly / A$159.99 yearly
    • UK: £9.99 monthly / £99.99 yearly
    • EU: €10.99 monthly / €109.99 yearly
    • Mexico: $229.99 monthly / $2,299.99 yearly
  • Eero Max 7 (Wi-Fi 7 system): $1,699.99

  • Eero Pro 6E (Wi-Fi 6E system): $549.99

  • Eero Pro 6 (Wi-Fi 6 system): $399.99

  • Eero 6+ (Wi-Fi 6 system): $299.99

  • Eero 6 (Wi-Fi 6 system): $149.99 - $199.99

  • Eero (Wi-Fi 5 system): $169.99

  • Eero PoE 6 (Wi-Fi 6 access point): $299.99

  • Eero PoE Gateway (router and 10-port PoE+ smart network switch): $699.99

  • Eero 6 Extender (Wi-Fi 6 coverage extender): $69.99 - $79.99

  • Eero Beacon (Wi-Fi 5 coverage extender): $99.99

Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information. Also, there are no monthly fees or additional costs to use Eero, outside of the cost of the devices themselves and any optional subscription services like Eero Plus.

Eero FAQs

FAQ

Eero Alternatives

Here are the top 10 alternatives to the eero Home WiFi System based on the provided sources:

  1. Google WiFi - Known for its Network Assist technology that prevents congestion and manages complex settings seamlessly.
  2. Netgear Orbi RBK50 - Offers Amazon Alexa integration and is a strong contender for those looking for smart home integration.
  3. Plume WiFi - Uses cloud-based technology to self-improve and adapt the network for optimal performance.
  4. Asus RT-AC5300 - A high-performance router with robust features.
  5. Google OnHub - Features a beautiful design and great coverage, though it lacks advanced customization features.
  6. NETGEAR Trek N300 - Can be powered by a PC and is great for public connections, but is on the expensive side.
  7. Nest WiFi Pro - Offers stability and ease of use, with integration into the Google Home app.
  8. Eero Pro 6E - Provides high speeds and stability, with a built-in Zigbee radio and multi-gig Ethernet jack.
  9. Anyfi - Known for its ease of setup and great coverage, though the app is not as user-friendly.
  10. Starry - Offers easy setup and great coverage, with a focus on simplicity and reliability.

These alternatives provide a range of features and functionalities that can meet various needs and preferences.

FAQ

Eero Return Policy?

eero.com has a 30-day return policy. If unsatisfied with a new eero device purchased on eero.com, a refund of the purchase price can be requested within 30 days from the date of purchase. To qualify for a refund, all conditions of eero’s Return & Refund Policy must be met.

A Return Merchandise Authorization (RMA) must be requested from the customer service team within 30 days of the purchase date. The returned Product must be received within 14 days after an RMA number has been issued. An assigned RMA number is valid for 14 days only and will expire on the 15th day after the date of issuance, at which time any returned Product will be refused.

Any accessories originally included with the Product must be included with the return. Returned Product(s) must be in good physical condition (not physically broken or damaged), in either its original packaging or packaging providing an equal degree of protection.

To ensure successful delivery, the returned Product(s) must be shipped using the prepaid return shipping label emailed by eero. eero will deduct return shipping costs and gift wrap fees from the amount of the refund.

If a Product is returned to eero without a valid RMA or without all parts included in the original package, eero retains the right to either refuse delivery of such return or deduct from the refund a restocking fee equal to the higher of fifteen (15) per cent of the original price of the Product or the retail value of the missing parts.

Refunds will be processed and paid within 2 weeks of eero’s receipt of the Product. Refunds will be reimbursed in the original form of purchase.

If the Product was purchased from an authorized reseller, the refund must be requested directly from the reseller. Returns to resellers are subject to the reseller’s return policy, which may differ from eero’s.

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